Privacy statement
REGISTRY AND PRIVACY STATEMENT
This is Harrastepaja Oy's register and data protection statement in accordance with the Personal Data Act (Sections 10 and 24) and the EU's General Data Protection Regulation (GDPR). Prepared on June 1, 2021. Latest change 16.3.2024.
1. THE REGISTER
Harrastepaja Oy, Perttiläntie 68, 61500 ISOKYRÖ, FINLAND
Sampo Viljanmaa
2. CONTACT PERSON RESPONSIBLE FOR THE REGISTER
Sampo Viljanmaa, info@harrastepaja.fi
3. REGISTER'S NAME
Harrastepaja Oy customer register
4. LEGAL BASIS AND PURPOSE OF PERSONAL DATA PROCESSING
According to the EU's General Data Protection Regulation, the legal basis for processing personal data is
- the legitimate interest of the controller (e.g. customer relationship) or in some cases the person's consent
The purposes of personal data processing are:
- processing and delivery of the customer's orders or providing a service to the customer
- development of operations and services
- customer relationship communication and customer relationship maintenance
– fulfilling legal obligations (e.g. with regard to the Accounting Act)
– marketing (only with the customer's separate consent).
The information is not used for automated decision-making or profiling.
5. INFORMATION CONTENT OF THE REGISTER
The information stored in the register is: the person's name, contact information (phone number, e-mail address, address), information about the ordered products and services and their changes, invoicing information, other information related to the customer relationship and the ordered products and services, such as customer feedback and reviews.
6. REGULAR INFORMATION SOURCES
The information to be saved in the register is obtained from the customer, e.g. when registering as a user of the website and using the website, from messages sent via online forms, by e-mail, by phone, contracts, customer meetings and other situations where the customer discloses his information.
7. REGULAR TRANSFER OF DATA AND TRANSFER OF DATA OUTSIDE THE EU OR EEA
Information is not disclosed to other parties for marketing purposes.
If the delivery of the product, the provision of the service or the law requires it, we will hand over the necessary information, e.g. to the following third parties:
– providers of payment services
– financial management partners
– delivery partners
– producers of electronic services
– the authorities
Some information such as reviews and customer feedback can be published to the extent agreed with the customer.
Data is not transferred by the controller outside the EU.
8. REGISTRY PROTECTION PRINCIPLES
Care is taken when processing the register and the information processed with the help of information systems is properly protected. When register data is stored on Internet servers, the physical and digital data security of their hardware is taken care of accordingly. The registrar ensures that stored data as well as server access rights and other data critical to the security of personal data are handled confidentially and only by those employees and subcontractors whose job description it is.
9. RIGHT OF INSPECTION AND RIGHT TO DEMAND CORRECTION OF INFORMATION
Every person in the register has the right to check their information stored in the register and demand the correction of any incorrect information or the completion of incomplete information. If a person wants to check the information stored about him or demand correction, the request should be sent in writing (e.g. by email) to the contact person of the controller mentioned above. If necessary, the registrar may ask the requester to prove his identity. The controller responds to requests within the time stipulated in the EU data protection regulation (generally within a month).
10. OTHER RIGHTS RELATED TO PERSONAL DATA PROCESSING
A person in the register has the right to request the removal of personal data about him from the register ("right to be forgotten"). Those registered also have other rights according to the EU's General Data Protection Regulation, such as limiting the processing of personal data in certain situations. Requests must be sent in writing (e.g. by e-mail) to the contact person of the controller mentioned above. If necessary, the registrar may ask the requester to prove his identity. The controller responds to the customer within the time stipulated in the EU data protection regulation (generally within a month).
11. COOKIES
A cookie is a small text file of the website that is sent to the user's own terminal and stored there. Cookies do not damage users' devices or files.
More information about cookies on the website of the Finnish Communications Regulatory Authority: https://www.viestintavirasto.f...
Our website uses cookies for the technical implementation and development of services and functions.
We use Google Analytics to obtain information about how the site is used.
More information about Google Analytics data protection: https://support.google.com/ana...
The user can allow or block the use of cookies on his computer by changing the browser settings. However, many functions and services require the website to save the choices made by the user. If cookies are blocked, all functions and services of the site cannot be used.
12. Consent to the use of cookies.
We use cookies to make our website work properly. In order to obtain your valid consent to the use and storage of cookies in the browser you use our website with and to properly document this, we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, The Netherlands. Website: https://cookiefirst.com, referred to as CookieFirst.
When you use our website, a connection to CookieFirst's server is established so that we can obtain valid consent from you for the use of certain cookies. CookieFirst then stores the cookie in your browser in order to activate only those cookies you have consented to and to document this appropriately. The processed data is stored until the predefined storage period expires or until you request the deletion of the data. Certain mandatory statutory retention periods may apply notwithstanding the above.
CookieFirst is used to obtain consent required by law for the use of cookies. The legal basis for this is Article 6(1)(c) of the General Data Protection Regulation (GDPR).
Data processing agreement
We have entered into a data processing agreement with CookieFirst. This is an agreement required by the Data Protection Act, which guarantees that the data of our website visitors will only be processed in accordance with our instructions and the GDPR.
Server log files
Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically sends to us. The following information is collected:
- Status of consent or withdrawal of consent
- Your anonymized IP address
- Information about your browser
- About your device
- The date and time you visited our website
- The URL of the website where you saved or updated your consent settings
- The approximate location of the user who saved their consent wish
- The universally unique identifier (UUID) of the website visitor who clicked on the cookie banner.
Nämä toimitusehdot ovat voimassa 18.8.2021 alkaen.
Harrastepaja Oy
Perttiläntie 68
61500 ISOKYRÖ
info@harrastepaja.fi
en.harrastepaja.fi
3207585-9
Kauppa myy tuotteita täysi-ikäisille yksityishenkilöille. Tuotteiden hinnat sisältävät arvonlisäveron. Pidätämme oikeuden hintojen ja toimituskulujen muutoksiin.
Tuotteet tilataan verkkokaupassa siirtämällä ne ostoskoriin ja maksamalla ostoskorin sisältö verkkomaksupalvelussa. Kaikki asiakastiedot käsitellään luottamuksellisesti. Tilauksen yhteydessä kysyttyjä yhteystietoja ei käytetä muuhun kuin tilauksen toimitukseen tai siinä ilmenevien epäselvyyksien selvittämiseen, ellei erikseen toisin mainita. Tilatessasi verkkokaupasta sinun edellytetään tutustuneen ja sitoutuneen kulloinkin voimassa oleviin toimitusehtoihin.
Maksupalveluna toimii Klarna Checkout, jonka kautta maksuvaihtoehtoina toimivat lasku, osamaksu, korttimaksu sekä verkkopankkimaksut.
Ilmoittamalla tietoja kassalla hyväksyt Klarna AB:n (Klarna AB, Sveavägen 46, 111 34 Stockholm) ehdot. Painamalla ”Osta” painiketta hyväksyt Harrastepaja EU Shop yleiset ehdot.
Kun olemme vastaanottaneet tilauksesi, lähetämme sinulle välittömästi sähköpostilla tilausvahvistuksen, josta näkyvät tilaustietosi. Tarkasta aina tilausvahvistuksen sisältö. Jos sinulla on kysyttävää, ota heti yhteys asiakaspalveluumme. Säästä tilausvahvistus mikäli joudut ottamaan yhteyttä asiakaspalveluun. Asioidessasi asiakaspalvelussa pidä aina mahdollinen asiakasnumerosi ja tilausnumerosi saatavilla. Tarkasta aina, että paketin sisältö täsmää tilausvahvistuksessa olevien tuotteiden kanssa.
Asiakaspalveluumme saat yhteyden seuraavilla tiedoilla:
Harrastepaja Oy
Perttiläntie 68
61500 ISOKYRÖ
info@harrastepaja.fi
en.harrastepaja.fi
3207585-9
Toimituskulut sisältävät posti- ja pakkauskulut. Esitämme ostoskorissa arvion tulevista toimituskuluista ensisijaisen käytössä olevan toimitustavan mukaan. Tarkat toimituskulut näet valittuasi tilaukselle haluamasi maksu- ja toimitustavat. Käytössä olevat toimitustavat riippuvat ostoskorin sisällöstä ja yhteispainosta. Voit valita kassalla käytössä olevista toimitustavoista sinulle parhaiten sopivan vaihtoehdon jonka yhteydessä tarkka toimituskulu on esitetty.
Pidätämme oikeuden lähettää pienet lähetykset kirjeenä kotiin.
Pidätämme oikeuden lähettää pakettiautomaatin maksimimittoja suuremmat lähetykset postiin.
Yleisimmät toimitusaikamme Suomeen vaihtelevat tilauksesta ja toimitustavasta riippuen. Poikkeukset toimitusaika-arvioihin on kerrottu, jos ostoskorissa on varastosta loppuneita tuotteita ja ilmoitamme myös mahdollisista viivästyksistä teille välittömästi tilaamisen jälkeen.
Emme vastaa ylivoimaisen esteen aiheuttamista viivästymisistä tai viivästysten aiheuttamista välillisistä haitoista. Verkkokauppa tiedottaa sivuillaan poikkeavista toimitusajoista.
You have the right to cancel this agreement within 14 days without giving any reason. The withdrawal period ends within 14 days starting from the day you received the last shipment, or in the case of downloadable products, from the moment you received the order.
In order to exercise the right of withdrawal, you must notify us of your decision to cancel the agreement in an unambiguous way (for example, by mail or by email). You can also use our printable return form, but its use is not mandatory.
To comply with the deadline for withdrawal, it is sufficient that you submit your notice of cancellation before the end of the withdrawal period.
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
You must return the goods without delay and no later than 14 days after informing us about your decision to withdraw from the contract. The deadline is met if you send back the goods before the period of 14 days has expired.
You are only responsible for the kind of value decrease of the goods that did not result from treatment that is required for determining the nature, properties and functionality of the goods.
Lunastamatta jättäminen ei ole sama asia kuin palautus tai peruutus. Lunastamatta jätetystä paketista, josta ei ole tehty erillistä peruutusilmoitusta, perimme toimituskustannukset.
Mikäli tuote on kadonnut tai vioittunut kuljetuksen aikana tai se ei muuten vastaa tilaustasi, tulee sinun ilmoittaa virheestä viimeistään 14 päivän kuluessa kirjallisesti Peruutusoikeus ja palautusehdot -kohdassa mainittuun osoitteeseen tai soittamalla yhteystiedoissa mainittuun puhelinnumeroon. Jos paketti on selvästi vaurioitunut kuljetuksessa, teidän täytyy tehdä välittömästi asiasta reklamaatio valitsemanne toimitustavan kuljetusyhtiölle.